# Automate Disputes From Submission to Recovery

Confido identifies and prioritizes likely disputable deductions, retrieves supporting documents, auto-drafts messages, and tracks repayment in real time.

## Everyday efficiency, exceptional results

3x

Faster Resolution.

Centralized dispute tracking means fewer follow-ups and faster repayment cycles.

100%

Visibility into Recovery.

See every dispute’s outcome, approval, and repayment – so nothing goes untracked.

## Automatically resolve disputes with confidence

Recover more revenue faster with full visibility into every dispute and its path to repayment.

### Consolidated Dashboard

View all disputes by retailer or distributor in a single dashboard, with real-time status visibility and repayment tracking.

### AI-Powered Auto Disputes

Automatically submit and follow up on disputes using AI, rules-based workflows, and automated freight document retrieval.

### Real-Time Updates

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Follow each dispute from submission to resolution with automatic updates as payments post or statuses change.

### Win-Rate Metrics

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Track approval rates, dollars recovered, and repayment trends across your customer base to see ROI instantly.

### Unified Correspondence

Access your full dispute history and all communication threads in one centralized workspace, regardless of retailer.

## Millions of data points captured in one platform

Confido connects directly to 50+ critical data sources, including leading retailers, distributors, ERP platforms, and accounting systems.

## Built for startups and category leaders

With a lean team, Serenity Kids turned to Confido to automate and streamline their receivables. The result: faster, more accurate processes across AR and deductions, with less effort and more confidence.

### Organic, nutrient-packed baby food

> “We have a small team, and anytime we can leverage software to improve both accuracy and timeliness in our AR and deductions management process, it's a win-win.”  
> Kirk Lin  
> VP of Finance, Serenity Kids

Capello’s cut down on manual work and gained clearer, more reliable insights into their trade spend. The result: faster workflows and better business decisions.

### Gluten-free pasta and carbs

> “Much less time spent, far better results. Confido has been a huge win for our business and trade spend reporting accuracy.”  
> Lacee Jaruguei  
> Senior Finance Manager, Cappello's

Rebel monitors in-store performance against forecasted plans and trade rates. When results aren’t lining up, the team quickly pivots — reallocating spend and adapting their strategy.

### Keto-friendly ice cream

> “With Confido pulling in IRI and Circana data, I can see how our products are actually performing and how that lines up with our forecast. Now I have the insights I need to take action if we're light in certain areas.”  
> Brian Fulmer  
> Head of Sales, Rebel Creamery

## The AI Infrastructure for CPG Brands

Confido is purpose-built for CPG brands to manage deductions to production plans and serve as the single source of truth for accounting, finance, sales, and operations.